Shipping Policy
Shipping Policy
How orders through meraveld.com are processed, dispatched, tracked and reviewed when a delivery issue occurs.
Order Processing
Orders are normally processed within 2–4 business days after payment confirmation. Processing and carrier transit are separate periods. During holidays, promotions or unusually busy periods, processing may require up to 5 business days.
Estimated U.S. Delivery
For standard shipping to supported U.S. destinations, estimated carrier transit is generally 10–15 business days after dispatch. Estimates are not guaranteed delivery dates and may vary with destination, carrier activity, customs or events beyond our control.
Shipping Charges
Available shipping methods and their charges are calculated and displayed at checkout before payment. Review the complete order total before submitting your purchase.
Fulfillment & Shipping Origin
Orders may be dispatched from our facilities or designated fulfillment partners. Shipping origin can differ from our registered business address. Separate items may be sent in separate parcels.
Tracking Your Shipment
When tracking becomes available after dispatch, it is normally sent to the email address provided at checkout. The carrier and time for tracking scans to appear may vary.
Shipping Address Changes
Check your name, street address, apartment or unit number, postal code and contact details before ordering. If you notice an error, contact service@meraveld.com promptly. We will make reasonable efforts to help before dispatch, but an address change cannot be guaranteed.
P.O. Boxes, APO/FPO & U.S. Territories
Service to P.O. boxes, APO/FPO addresses and U.S. territories depends on the available carrier and checkout options. If an address cannot be served, checkout may not offer a delivery method or customer support may contact you.
Delayed or Inactive Tracking
Carrier scans can take time to appear. If tracking stops updating or a shipment appears delayed, contact us with your order number so we can review it with the carrier where appropriate.
Lost Shipments
If a parcel appears lost in transit, contact us with your order number and tracking details. We will investigate with the carrier and provide an appropriate resolution after review.
Delivered but Not Received
Check the stated delivery location, building reception, household members and neighbors, and contact the carrier. If you still cannot locate the package, contact us promptly for review.
Damaged, Incomplete or Incorrect Orders
Contact us promptly if an order arrives damaged, incomplete or incorrect. Include your order number and photographs of the item, packaging and shipping label where useful.
International Delivery & Import Charges
International shipping is available only where a delivery option appears at checkout. For destinations outside the United States, import duties, taxes or customs fees may apply and are the recipient’s responsibility unless checkout states otherwise.