Privacy Policy
Privacy Policy
This policy explains how information may be collected, used, shared, retained and protected when you visit meraveld.com, place an order or contact us.
Information We May Collect
We may collect your name, contact information, billing and delivery details, order history, products purchased, transaction status, support communications, device and browser information, IP address, site activity and marketing preferences. Payment credentials are handled by our payment service providers.
How Information Is Collected
We receive information directly from you at checkout, through accounts, forms and customer support; automatically through cookies and similar tools; and from service providers involved in payments, fulfillment, analytics or marketing.
Why We Use Personal Information
We use information to operate the store, process payments and orders, arrange delivery, provide support, handle returns and refunds, detect misuse, improve the website, meet legal obligations and send marketing messages where permitted.
Cookies & Similar Technologies
Cookies and related tools may maintain site functions, remember preferences, measure site use and help us understand or personalize marketing. Your browser settings and available on site controls may let you manage them.
Service Providers & Disclosure
We may share information with Shopify, payment processors, shipping carriers, fulfillment and return partners, customer support, analytics, security and marketing providers as needed to operate our store. We may also disclose information where required by law or to protect rights and safety.
Sale, Sharing & Targeted Advertising
We do not rent personal information. Some advertising or analytics uses may constitute āsharingā or targeted advertising under applicable privacy laws. Where available, you may exercise relevant choices through site controls or contact service@meraveld.com.
Shopify
Our online store is hosted on Shopify. Shopify supplies commerce infrastructure and may process information to provide the storefront and checkout. Shopifyās own privacy notices may also apply.
Data Retention
We keep personal information for as long as reasonably needed for orders, customer support, legal and accounting requirements, security, dispute resolution and other purposes described here, then delete or deidentify it where appropriate.
Your Privacy Rights
Depending on your location and applicable law, you may have rights to access, correct, delete or obtain information, withdraw certain consent, or opt out of certain marketing or targeted advertising uses. We may need to verify your request and may retain information where legally permitted or required.
Submitting a Privacy Request
Send your request to service@meraveld.com and describe the action you seek. We may ask for information needed to verify your identity before acting on a request.
Marketing Communications
You may unsubscribe from marketing emails using the link in the message or by contacting us. Transactional order and service messages may still be sent when needed.
Information Security
We use reasonable administrative, technical and organizational safeguards, but no internet transmission or storage system can be guaranteed completely secure.
Childrenās Privacy
The website is intended for adult shoppers and we do not knowingly collect personal information directly from children. If you believe a child has provided information, contact us so we can review and take appropriate steps.
International Processing
Our company and service providers may process information in countries other than your own, including China and locations where Shopify and partners operate. Applicable protections depend on the circumstances and law.
Third-Party Services & Links
External sites and services may have separate privacy practices. Please review their policies when leaving our store or using a third-party service.
Changes to This Policy
We may update this page to reflect changes in our practices or legal requirements. The revised version will be posted here, with additional notice where required.